5 Communication Skills You Should Master for Business


There are various avenues of communication that are used in the workplace on a daily basis. The success of a business can depend on how well a team communicates internally and externally. Here are 5 communication skills that will help you effectively communicate in business: 

  1. Eye Contact | Nothing is more impersonal than not being able to look someone in the eye. Making eye contact during conversation is an important aspect of body language that shows you are truly listening. Whether you are in an interview, meeting, or a casual coffee catch up, eye contact is key. Perfecting this skill will help drive the conversation because it shows you have an interest in what the other person is saying.

  2. Verbal Skills | Another aspect of communication involves verbal skills, of course. In the workplace, be sure to speak in a clear and concise manner. If you feel like you lack in this area of communication, set aside time to practice. Networking events are a great place to use this skill. Don’t be afraid to put yourself out there! Not only are you exercising your business verbal skills, but you are also building your network and relationships.

  3. Written Skills | Good writing skills will help get your message across in a more effective way. People in the business world are quickly turned off by poor verbiage and grammar.

  4. Email Etiquette | We could make a whole separate blog post about the Do’s and Don’ts of email etiquette. But for now, we’ll share a few basic tips regarding email etiquette. Always double check to make sure you have a clear subject line, and that you didn’t accidentally hit the “Reply All” button. There’s no question that we all have been subject to irrelevant email chains clogging up our inbox. Poor email etiquette has a way of tarnishing good relationships in your network, so always be mindful when using this form of communication in business.

  5. Constructive Feedback | Tough conversations are hard, but it is something that upgrades you from a good to great leader in business. Find out how your employees want to receive constructive feedback. Most constructive feedback should be given privately, and right away. Try not to procrastinate giving feedback. In the time you wait, your employees could continue to make the same mistake.

Story By: Kasey Kiser